CODE OF ETHICS
REALTORS® Live by the Code
One important distinction that sets REALTORS® apart from real estate agents is adherence to the Code of Ethics.
The NAR Code of Ethics has been in place for more than 100 years and ensures that consumers are treated professionally, honestly and ethically during all stages of the real estate transaction process.
The Code Holds REALTORS® Accountable
The grievance process allows a client or fellow REALTOR® to file a complaint against a member who has violated The Code of Ethics. A professional standards panel comprised of local REALTORS® will determine if there was a violation and if so, what the penalty will be. The Association follows the National Association of REALTORS® Citation Policy to determine penalties.
Approved Code of Ethics Training
All REALTOR® members (agents and appraisers) are required to take Code of Ethics training every three years as mandated by the National Association of REALTORS®. The current cycle ends this year on December 31. Agents attending a course not approved by the Association will not receive Code of Ethics credit.
Fulfill this requirement at your convenience online through one of the Association’s approved virtual courses.
IMPORTANT NOTE: Third party continuing education classes are not necessarily approved for Code of Ethics credit. Please check with the Association prior to taking any class that is called Code of Ethics (NAR Ethics), to ensure the class is approved. NAR does not approve Code of Ethics Classes or Code of Ethics instructors.
To check on a course approval status or if you have specific questions, please contact CJ Hooper.
Approved Virtual Courses
Dispute Resolution Services
Mediation
Mediation is a process of negotiation where the disputing parties attempt to resolve their disagreements with the help of a third party mediator to reach a legally binding agreement.
Arbitration
The Association provides arbitration services for commission disputes between REALTORS® and REALTORS® or between REALTORS® and clients.
Ombuds
Ombuds services informally resolve issues between a client and a REALTOR® or a REALTOR® and a REALTOR® outside of hearings.