Supra now offers a simplified, convenient and secure way to provide controlled listing access to out of area licensed agents.
Authorization is granted by the listing agent via the eKEY® app for one-time lockbox access during a specified time window.
Simple, streamlined access for work teams
• Secure, limited access for designated users
• One-button Supra eKEY app provides easy access to obtain keys
from Supra iBox BT LE and BT lockboxes.
Homeowner peace of mind
• System records and tracks who accessed the property, what time
property was accessed, and for how long.
• Access limited to only when needed, within window of 2 hours to
72 hours.
• Homeowners can receive notifications of access if enabled by listing agent.
Easy control for listing agents
Easy for agents using the eKEY app to set up limited access for users, enabling easy coordination
• Non-transferrable access credential sent directly to
requestor’s smartphone – no need for “call-beforeshowing” (CBS) code.
• Customized access window eliminates need to coordinate meeting times at a property. Access can be scheduled up to 30 days in advance.
• Works with latest eKEY app and iBox BT LE and BT lockboxes.
• Easy to view and modify managed access through the eKEY app, including recent invites granted, pending and cancelled.
• Ability to see access-granted history and generate an access report based on users or lockboxes.
Getting started / what you need to know
Listing agent:
• Download or update to the latest eKEY app and accept the end-user license agreement (EULA).
• Use the eKEY app’s “My Keyboxes” feature to select a specific lockbox for access.
– Select “Grant Managed Access” in the app, then enter the user’s cell number.
– Assign access hours, add special instructions, and property notes.
– Schedule access up to 30 days in advance.
Single-access user:
• Connect with the listing agent to obtain single access to lockbox assigned to property.
• Open text message from Supra with invitation to set up access.
• Download the eKEY app and register with your information (new users), then complete the
authorization.
• Open the eKEY app to view access date, time window, and any relevant property notes.
• Click “Obtain Key” in the eKEY app, enter your 4-digit PIN and open the lockbox.